2592921 - Delete records from CRMD_CIC_CTI_H and CRMD_CIC_CTI_I tables | SAP Knowledge Base Article

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2592921 - Delete records from CRMD_CIC_CTI_H and CRMD_CIC_CTI_I tables

Symptom

CRMD_CIC_CTI_H and CRMD_CIC_CTI_I contains many outdated rows which are not needed anymore.


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

delete old statistics CTI upload download RDI CRM_CIC_CTI_LOAD OII BW , KBA , CRM-IC-CHA , Communication Channels , CRM-CCI , Contact Center Infrastructure , How To

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