2591759 - Interactive Script is not navigated from call list directly | SAP Knowledge Base Article

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2591759 - Interactive Script is not navigated from call list directly

Symptom

Even though an interactive script is assigned to a call list, navigation to the script doesn't happen when click 'Next Call' button or select a call.


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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-IC-CAL , Call List Execution and Maintenance , Problem

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