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2590279 - Resetting SUM failed due to error of process rslgcoll Central Syslog Collector not running


  • While resetting the Software Update Manager (SUM) an error occurs, the error displayed in the SUM dialog is:
SAPup broke during phase STARTSAP_RES in module REV_PREPROC / Reverts the preprocessing module(s) and resets the procedure

Error Message: Last error code set:

Process /usr/sap/<SID>/DVEBMGS01/exe/sapcontrol exited with 2, see
'/SUM/abap/log/SAPup.ECO' for details

System start failed
  • You will also see the following error in the log file SAPup.ECO

FAIL: process rslgcoll Central Syslog Collector not running



SAP NetWeaver all versions


Reset rslgcoll rslgsend , KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , Problem

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