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2589112 - Extending "saptools" database via ALTER DATABASE command fails with Error 1105 - SAP ASE

Symptom

On SAP systems running SAP ASE:

  • Error 1105s are reported in the ASE errorlog, on saptools database: Error 1105 Can't allocate space for object 'syslogs' in database 'saptools' because 'logsegment' is full/has no free extents
  • Additionally on the AIX platform, there are frequent reports of the error: kernel  WriteFile error: status 32 vsn 140
  • When the log space for the saptools database is filled up, one or more of the following symptoms are seen:
    • SAP work processes disconnect
    • ASE server seems hung
    • ASE backupserver disconnects and no scheduled backups go through
    • DBACockpit ATM runs are halted
    • ASE has to be recycled in order to clear the stalled processes
    • The log space does not increase despite following the steps in SAP KBA 1836607

On systems running non-SAP applications, the following errors are reported in the ASE errorlog as well:


Error: 1105, Severity: 17, State: 7
ERROR: Can't get a new log page in db 2. num_left=2 num_in_plc=2.
Rebuilt syslogs gam for dbid 2
Error: 3475, Severity: 21, State: 7

 


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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP ERP 6.0

Keywords

saptools, 1105, alter database, CR 778210, 778210, sddone, WriteFile , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BW-SYS-DB-SYB , BW on Sybase ASE Database Platform , Problem

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