2589096 - EP: Infinite loading whilst uploading documents in KM | SAP Knowledge Base Article

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2589096 - EP: Infinite loading whilst uploading documents in KM

Symptom

  • You are attempting to upload documents to the collaboration room within Knowledge Management (KM) but intermittently encounter an infinite loading wheel.
  • The issue is arises ordinarily after the first document has been initially uploaded, before an attempt is made to upload a second. 
  • Within the default trace error log file you will see similar erorr references to those outlined below:
    • #2.0#2017 12 01 09:29:39:730#+0200#Error#com.sapportals.wcm.control.util.propertystructure.StandardGroupRenderer#
      #EP-KM-CM#sap.com/com.sap.km.cm.ui#C000AC118B1CCD0A00000220005C001E#3870050000000004#sap.com/com.sap.netweaver.coll.appl.ui.room#com.sapportals.wcm.control.util.propertystructure.StandardGroupRenderer#POnteddu#30442##05AEC795D66411E7BA9F0000003B0D62#5cadf3d8d66911e7c8d40000003b0d62##0#Thread[HTTP Worker [@576432226],5,Dedicated_Application_Thread]#Plain##
      Error while retrieving properties for IMetaName <rpt:state>; com.sapportals.wcm.WcmException: java.lang.NullPointerException: while trying to invoke the method com.sapportals.wcm.repository.IProperty.getValueAsString() of a null object loaded from local variable 'property'
       at com.sapportals.wcm.control.util.PropertyRendererAllowedValues.getProperties(PropertyRendererAllowedValues.java:170)
       at com.sapportals.wcm.control.util.propertystructure.StandardGroupRenderer.getProperties(StandardGroupRenderer.java:451)

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Environment

  • SAP Netweaver 7.5 
  • SAP Netweaver 7.4
  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3 

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Portal 7.50, EP 7.5, upload, attempt, loading, access, Knowledge Management, KM, resource, , KBA , EP-KM-CM , KM Content Management , Problem

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