2588983 - 'Certificate Path not found'/APNS not functional - BI Mobile | SAP Knowledge Base Article

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2588983 - 'Certificate Path not found'/APNS not functional - BI Mobile

Symptom

  • APNS notifications are not working with BI Mobile, the notifications are not received to the device
  • The following error is seen in the Tomcat MobileBIService logs (MobiWebApp_Server logs):

    Certificate path not found
    java.io.IOException
    at com.businessobjects.mobilebi.server.pushnotification.controller.PushNotificationServlet.init(PushNotificationServlet.java:90)
    at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1183)
    at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1099)
    at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:779)

  • This may occur after deploying new APNS certificate and .properties file as per the below SAP Note:
    2556024 - New Certificate distribution for Push Notifications

Read more...

Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • SAP BusinessObjects Mobile (BI Mobile) 6.6
  • iOS
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Mobile 6.0.0 for iOS

Keywords

KBA , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , Problem

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