2588568 - General error: Database could not be started after a new tenant database has been created | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2588568 - General error: Database could not be started after a new tenant database has been created

Symptom

A new tenant has been created via "CREATE DATABASE <database_name> SYSTEM USER PASSWORD <SYSTEM_user_password>"

But starting the database now fails with an error like:
general error: Database could not be started;start databaseServer for database=X on : myserver:3<instance_number>40 failed

 

A new tenant has been created via SAP HANA Cockpit. Before creating tenant, the all services in SYSTEMDB were working fine, but after creating tenant Webdispatcher service was not running.

If you check the following SQL from HANA studio:

SELECT * FROM M_DATABASES;

'Active' status of SYSTEM database ==> YES

'Active' status of Tenant database ==> NO

[20347]{100172}[23/1403505] 2018-04-06 10:09:02.119745 e NameServer MDCRequestHandler.cpp(00805) : start databaseServer for database=3 on : myserver:3<instance_number>40 failed (idxFailed=1, idxWaiting=0)

[20347]{100172}[23/1403505] 2018-04-06 10:09:02.119860 e tns_ddl TNSClient.cpp(01008) : start database '3' failed:Database could not be started;start databaseServer for database=3 on : myserver:3<instance_number>40 failed(5709)


Read more...

Environment

  • SAP HANA 1.0
  • SAP HANA 2.0

Product

SAP HANA 1.0, platform edition ; SAP HANA, platform edition 2.0

Keywords

unable to, fail to, db does not start, can not start, cannot, can't start, multi tenant, permission, linux, operating system, , KBA , HAN-DB , SAP HANA Database , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.