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2588430 - Error 2956: Cache low on buffers to grab to encrypt logical page xxxx in database xx - SAP ASE 16.0

Symptom

  • A user received the following error:

Msg 2956, Level 17, State 1:
Server 'myASE', Procedure 'myprocedure', Line 90:
Cache low on buffers to grab to encrypt logical page 39552992 in database 53.
Increase the size of the 8K buffer pool in the buffer cache 'default data cache'. Transaction progress may cease or response time may increase.
Msg 20001, Level 16, State 1:
Server 'myASE', Procedure 'myprocedure', Line 106:
setting of prov_role failed

  • The next day ASE errorlog showed hundreds of the following messages within 20 minutes:

Increase size of the 8K buffer pool in the buffer cache 'default data cache'. Data I/O performance for database 'xxxxxxx' is affected due to the size of the buffer pool.

  • ASE databases are encrypted.
  • It is a 4K server-page ASE.

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Environment

SAP Adaptive Server Enterprise (ASE) 16.0 SP02 PL06 HF1

Product

SAP Adaptive Server Enterprise 16.0

Keywords

encryption, decryption, small, undersized , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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