SAP Knowledge Base Article - Preview

2588363 - Apple Push Notification not working in iOS client - Agentry

Symptom

After enabling all the push configuration, standard push is working fine but Apple push notifications are not getting received on device.

All the ports required for APNS are open (TCP ports 5223, 2195, 2196 and 443) and certificate is provided for application in SMP Management Cockpit.


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Environment

  • SAP Mobile Platform SDK SP15 PL07
  • SAP Mobile Platform Server SP13 PL03
  • iOS client

Product

SAP CRM Service Manager all versions ; SAP ERP 6.0 ; SAP Work Manager 6.4

Keywords

apns, push, certificate , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , MOB-SDK-AGC , SAP Mobile SDK Agentry Clients , Problem

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