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2588057 - Failed to upgrade from BI 4.0 SP4 to BI 4.2 SP4

Symptom

CMS failed to start after upgraded from BI 4.0 SP4 to BI 4.2 SP4.

The following errors appeared in ErrorsAndWarnings log:

Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\EnterpriseFramework.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\InfoStor.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\PluginManager.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\CorporateCategory.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\PersonalCategory.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\secEnterpriseAdmin.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\secWinADAdmin.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Fips.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\AuditProxyService.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\BICommentary.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\AuditAdmin.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\scriptinghelpers.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\SSOAdmin.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\CMSAdmin.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\EventServerAdmin.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\FileServerAdmin.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\JobServerAdmin.dll failed to register
Error: Module D:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\Calendar.dll failed to register
......
ERROR: Could not establish a connection with any CMS.
*#*_*|ERROR: Could not establish a connection with any CMS.|ERROR: Could not establish a connection with any CMS.*_*#*
ERROR: An unexpected internal error occurred. The CMS has terminated unexpectedly with exit code -1,073,741,515. (FWM 23025)
*#*_*|ERROR: An unexpected internal error occurred. The CMS has terminated unexpectedly with exit code -1,073,741,515. (FWM 23025)|ERROR: An unexpected internal error occurred. The CMS has terminated unexpectedly with exit code -1,073,741,515. (FWM 23025)*_*#*
ERROR: Could not reach CMS '****:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
*#*_*FWM 20030|ERROR: Could not reach CMS '****:6400'. Specify the correct host and port and check for network issues. (FWM 20030)|ERROR: Could not reach CMS 'T****:6400'. Specify the correct host and port and check for network issues. (FWM 20030)*_*#*
ERROR: Could not establish a connection with any CMS.
ERROR: An unexpected internal error occurred. The CMS has terminated unexpectedly with exit code -1,073,741,515. (FWM 23025)

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.0 SP4 
  • .NET Framework 3.5 Service Pack 1 (SP1)
  • Windows Server 2008 R2 SP1 

Product

SAP BusinessObjects Business Intelligence platform 4.0

Keywords

 BI4.0, BI4.2, update , KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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