2586920 - How to take a good screenshot to attach to your support incident | SAP Knowledge Base Article

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2586920 - How to take a good screenshot to attach to your support incident

Symptom

Taking a screenshot sounds simple but there is a difference between a good screenshot and a bad one.

We have put together some best practices to follow when attaching screenshots to your ticket.


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Product

SAP Hybris Commerce 6.0 ; SAP Hybris Commerce 6.1 ; SAP Hybris Commerce 6.2 ; SAP Hybris Commerce 6.3 ; SAP Hybris Commerce 6.4 ; SAP Hybris Commerce 6.5 ; SAP Hybris Commerce 6.6 ; SAP Hybris Commerce 6.7 ; SAP hybris Commerce 5.0.3 ; SAP hybris Commerce 5.0.4 ; SAP hybris Commerce 5.7 ; SAP hybris Commerce Suite 5.2 ; SAP hybris Commerce Suite 5.3 ; SAP hybris Commerce Suite 5.4 ; SAP hybris Commerce Suite 5.5 ; SAP hybris Commerce Suite 5.5-1 ; SAP hybris Commerce Suite 5.6 ; hybris Commerce Suite 4.4 ; hybris Commerce Suite 4.5 ; hybris Commerce Suite 4.6 ; hybris Commerce Suite 4.7 ; hybris Commerce Suite 4.8 ; hybris Commerce Suite 5.0 ; hybris Commerce Suite 5.1 ; hybris Commerce Suite 5.1.1

Keywords

KBA , CEC-COM-CPS , Commerce Platform & Suite (SAP Hybris) , CEC-HCS , SAP Hybris Commerce Cloud , How To

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