SAP Knowledge Base Article - Preview

2586416 - Wrong Web UI configuration / layout is selected and shown for certain users in the Web UI

Symptom

  • Certain users do need see the expected configuration and layout that is set up for their specific business role, the wrong config is selected
  • They see a different configuration to other users that are using the same business role and same authorizations as them.

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP Solution Manager 7.2 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Layout, personalize, homepage, home page, screen, nav bar profile, navbar profile, navigation bar profile , KBA , CA-WUI-CON , UI Configuration & Design Layer , CA-WUI-ROL , Roles Management , Problem

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