Ticket ID does not honour the conditions maintained in the Service Level Agreement.
SAP Hybris Cloud for Customer
Tickets ID, New, Service Level Agreement, SLA calculation , KBA , sla calculation , completion due , new , service level agreement , tickets id , LOD-CRM-SRP , Service Request Processing , Problem
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.