2586004 - "The action cannot be performed" error when opening webi document | SAP Knowledge Base Article

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2586004 - "The action cannot be performed" error when opening webi document

Symptom

  • Receive "The action cannot be performed" error message when opening webi document
  • In BI launchpad HTML specific error is: "The action cannot be performed (Error: INF)"
  • In BI Launchpad Applet mode as well as Webi Rich Client error observed is: "The action cannot be performed (WIS 30560)"

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 SP3 Patch13
  • SAP BusinessObjects Business Intelligence Platform 4.2 SP4 
  •  Web Intelligence

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

BI, BO, webi, does not open, error when opening, 4.x, multi universe, multiple connections, multiple universes, relational connection , KBA , BI-RA-WBI , Web Intelligence , Problem

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