2585525 - Service Request Date Attributes are not populating in Emails | SAP Knowledge Base Article

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2585525 - Service Request Date Attributes are not populating in Emails

Symptom

Emails do not populate Service Request Date Attributes.


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2
  • SAP Customer Relationship Management 7.0
  • SAP Customer Relationship Management 7.0 EHP 1
  • SAP Customer Relationship Management 7.0 EHP 2
  • SAP Customer Relationship Management 7.0 EHP 3
  • SAP Customer Relationship Management 7.0 EHP 4
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

Service Request email, Date Attribute, Date Profile, Mailform , KBA , CRM-MKT-ML , Direct Mailing , SV-SMG-SUP , Service Desk / Incident Management , Problem

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