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2585478 - RSOE gives http status 503 trying to connect to the Relay Server

Symptom

  •  The Relay Server Outbound Enabler (RSOE) log or Mobilink log with protocol "oe" shows the following:
<Date>. <Main> [-10354] <OE>: <OEHost> Received HTTP error response:
                        HTTP/1.1 503 Service Unavailable
                        Content-Type: text/html; charset=us-ascii
                        Server: Microsoft-HTTPAPI/2.0
                        Date: <Date>
                        Connection: close
                        Content-Length: 326
                        Set-Cookie: <cookie>; path=/

(Specific values may vary according to version of RSOE and IIS)

  •  Browsing to either http(s)://<host>/<url_suffix> or http(s)://url_prefix returns 503, Service Unavailable

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Environment

SAP Relay Server (all versions) which can be used with:

  • SAP Afaria (all versions)
  • SAP Mobile Platform (all versions)
  • SAP SQL Anywhere (Mobilink) (all versions)

Product

SAP Afaria all versions ; SAP Mobile Platform all versions ; SAP SQL Anywhere all versions

Keywords

Relay Server, RSOE, outbound enabler, error, connect, status 503 , KBA , BC-SYB-SQA-ML , SQL Anywhere - MobiLink , MOB-SUP , Sybase Unwired Platform , MOB-AFA , Afaria , Problem

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