SAP Knowledge Base Article - Preview

2585418 - JSAgent logs error: jsj__RunSQLJob: jsd_MakeConnection() failed for user sapsa to server - Business Suite for ASE

Symptom

  • After sapsa password was changed successfully, JSAGENT logs show these errors:

    worker  ct_connect() failed.
    worker  jsj__RunSQLJob: jsd_MakeConnection() failed for user sapsa to server <SID>
    worker  jsj__RunSQLJob() failed for xid xxxxxx
    worker  Client message: ct_connect(): protocol specific layer: external error: The attempt to connect to the server failed.

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Environment

  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , Problem

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