SAP Knowledge Base Article - Preview

2584922 - Work Manager 6.4 View and Clear button completely removes attachment (prevents future download)

Symptom

  • After adding an attachment (image or document), transmitting, viewing it and choosing 'Clear' - the Attachment tab is depopulated and the user has no indication of whether the attachment actually made it to the back-end
  • Doing the same thing on a downloaded attachment results in the attachment being displayed in the tab with a status of "Not Downloaded"

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Environment

SAP Work Manager 6.4

Product

SAP Work Manager 6.4

Keywords

"Agentry Clear button removes attachment","Work Manager view clear attachment","Cannot download Work Manager attachment","Work Manager clear file disappear" , KBA , MOB-SYC-SAP-WM , Syclo SAP Work Manager Application , Problem

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