SAP Knowledge Base Article - Preview

2584498 - Allow SAP Support Access - Cloud Platform Integration for data services

Symptom

In order to research CPI-DS/HCI-DS related issues, with customers' approval SAP Support engineer can use SAP internally generated users to logon customer system.
There is no need to add SAP Support engineers' email account to customers' tenant anymore.


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Environment

  • SAP Sales and Operations Planning (SCM-SOP)
  • SAP Integrated Business Planning (SCM-IBP)
  • SAP Cloud Platform Integration for Data Services (CPI-DS)

Product

SAP Cloud Platform Integration for data services all versions ; SAP Integrated Business Planning all versions

Keywords

lod-hci-ds, CPI, HCI, allow sap support access, ibp , KBA , LOD-HCI-DS , HANA Cloud Integration for Data Services , SCM-IBP-INT-HCI , IBP HCI-Based Integration , How To

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