2584408 - Unsaved SMUD Elements are not removed from document after Cancel - Solution Manager | SAP Knowledge Base Article

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2584408 - Unsaved SMUD Elements are not removed from document after Cancel - Solution Manager

Symptom

  • Canceling out of a CRM transaction does not remove unsaved SMUD elements
  • Incorrect SMUD elements are assigned in the Solution Documentation assignment block
  • Backing out of the document with the Cancel button without saving does not clear the incorrectly assigned SMUD elements

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Environment

SAP Solution Manager 7.20

Product

SAP Solution Manager 7.2

Keywords

SOLDOC , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-IMP , Implementation / Project and Process Management , Problem

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