2584397 - What to check why a user id is not displayed in the search results and how to resolve it. | SAP Knowledge Base Article

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2584397 - What to check why a user id is not displayed in the search results and how to resolve it.

Symptom

  • Search results does not display the user id when searched with the connector ID, gives the message "No results found for"
  • Search results displays the user id with mixed case characters while GRACUSER displays upper case for the user id.

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Environment

SAP GRC Access Control 10.0 / 10.1

  • LDAP Datasource

Product

SAP Access Control 10.0 ; SAP Access Control 10.1

Keywords

action usage report, uppercase, lowercase, case sensitive, search, gracuser, gracuserconn , KBA , GRC-SAC-ARA , Access Risk Management , GRC-SAC-ARQ , Access Request , GRC-SAC-UAR , User Access Review , How To

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