SAP Knowledge Base Article - Preview

2584065 - Integration VU would not start properly and shows the exclamation warnings in IA

Symptom

  • You are running SAP Contact Center with an Integration Virtual Unit
  • The VU starts but in warning mode with the yellow exclamation mark
  • In the OII logs, there are many ERR> (Status) EnumQueues errors in the logs
    • ERR> (Status) EnumQueues: diffSent=#####  diffReceived=##### delay=10000 errors

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0 ; SAP Supplier Relationship Management 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, OII, Integration, Exclamation, triangle, warning , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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