You still meet below error even the settings in LMDB are correct.
The Solution Manager could not generate the URL for the remote connection to the customer system.
The following is not maintained in the Solution Manager system:
Review the instructions in SAP Note 1124718. Make sure that you have maintained all parameters specified in the Note.
Procedure for System Administration
Maintain the missing parameter.
Also check the following attributes assigned to the Solution Manager system in the LMDB:
SAP Solution Manager 7.10
SAP Solution Manager 7.20
Customer Connection via SAP Service Backbone,OLSAPROUTER,OLSAPROUTERPORT,OLSAPGATE,OLSAPGATEPORT , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.