2582583 - Fiori My Inbox application not opening and tile count shows zero | SAP Knowledge Base Article

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2582583 - Fiori My Inbox application not opening and tile count shows zero

Symptom

Fiori My Inbox application opening failed with the following error message:

  • A problem occurred while reading the data.
    Check the URL parameters and the scenario definition. To check the scenario definition, in Customizing for SAP NetWeaver, choose Gateway Service Enablement -> Content -> Task Gateway -> Task Gateway Service -> Scenario Definition.

fiorierror.jpg

AND

  •  Tile count shows zero.

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Environment

  • Gateway Business Workflow Enablement
  • SAP NetWeaver 7.4
  • SAP NetWeaver 7.5
  • SAP NetWeaver Application Server 7.51 for SAP S/4HANA 1610 (SAP NetWeaver 7.51)

Product

SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Application Server 7.51 for SAP S/4HANA 1610

Keywords

SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, App cross.fnd.fiori.inbox has errors and may not run correctly, Error in app component cross.fnd.fiori.inbox, No descriptor was found, Scenario Count field, /IWWRK/IF_TGW_SCENARIO interface, TASKPROCESSING, Assign Consumer Type to Scenario, TaskCount value, ScenarioCollection, SAPUI5 application index, filter by task type, Enable Task Filter , KBA , OPU-BSC-TGW , Task Gateway , CA-INB-FIO , Fiori UI for My Inbox Application , Problem

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