Create a CRM document and save it. Open the document again and you find that status field is empty. Open the document in report CRM_ORDER_READ, there is no status read in ET_STATUS. There is no entry in CRM_JEST neither.
- In solution manager, saving a ticket leads to error CRM_ORDERADM_H 012 Transaction with the transaction number '&1' is not available or archived.
- You may have similar issue on item level.
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
solman, CRM_ORDERADM_H012, TJ03, BS11, BS12, BS13, CRM_STATUS_UPDATE_TASK_TRIGGER, CRM_STATUS_GET_OBJINFO_EC, AFTER_SAVE_METHOD, CL_AIC_CMCR_AICCMCROVERVI_IMPL , KBA , CRM-BTX-BF-STA , Status Management for Business Transactions , SV-SMG-CM , Change Request Management , Problem
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