2582453 - IRidIdService error in KM | SAP Knowledge Base Article

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2582453 - IRidIdService error in KM

Symptom


The following error can be seen in portal:

  • System Error
    An exception occurred during the program execution. 
    Exception message: while trying to invoke the method com.sapportals.wcm.service.ridid.IRidIdService.getIdForRid(com.sapportals.wcm.util.uri.RID) of a null object loaded from field com.sapportals.wcm.repository.service.appproperties.persistence.Persistence.idService of an object loaded from local variable 'this'

portal error.JPG

  • While trying to open /documents repository from Content Administration -> KM Content -> documents, the following error can be seen:

while trying to invoke the method com.sapportals.wcm.service.ridid.IRidIdService.getIdForRid(com.sapportals.wcm.util.uri.RID) of a null object loaded from field com.sapportals.wcm.repository.service.appproperties.persistence.Persistence.idService of an object loaded from local variable 'this'

documents_1.JPG

documents_2.JPG

  • If you go to System Administration -> Monitoring -> Knowledge Management -> Component Monitor -> Services, you can see the following errors:

    1. ridid  -  Service startup failed

    Startup Error: com.sapportals.wcm.WcmException: com.sap.sql.exception.OpenSQLException: SAP DBTech JDBC: [257]: sql syntax error: incorrect syntax near ";": line 1 col 84 (at pos 84) OpenSQLExceptionCategories: [NON_TRANSIENT, SYNTAX_ERROR]

    2. urimapper  -  Service startup failed

    Startup Error: can't find ridIdService

system admin_2.JPG

  • In the Default trace file you could see the following related error:

    #Error#com.sap.sql.jdbc.direct.DirectConnection#
    #BC-JAS-PER-SQL#opensqlkernel#C0000A085EC0002A0000000300002559#82430655000009628#sap.com/com.sap.km.application#com.sap.sql.jdbc.direct.DirectConnection#Guest#0##C0720C7FE28811E7AC34000004E9CABF#c0720c7fe28811e7ac34000004e9cabf##0#Application [60]#Plain##

    SQL error occurred on connection hananode01:HD1:SAPJI1JAVA: code=257, state="HY000", message="SAP DBTech JDBC: [257]: sql syntax error: incorrect syntax near ";": line 1 col 84 (at pos 84)";
    SQL statement is "select count(*) from SYS.PROCEDURES where PROCEDURE_NAME = 'CREATEDEEPIDSETFROMID';".
    [EXCEPTION]
    com.sap.db.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: [257]: sql syntax error: incorrect syntax near ";": line 1 col 84 (at pos 84)
    at com.sap.db.jdbc.exceptions.SQLExceptionSapDB.createException(SQLExceptionSapDB.java:345)
    at com.sap.db.jdbc.exceptions.SQLExceptionSapDB.generateDatabaseException(SQLExceptionSapDB.java:185)

     

    Error#com.sapportals.wcm.WcmException#
    #EP-KM-FWK-RF#sap.com/com.sap.netweaver.bc.util#C0000A085EC0002A0000000400002559#82430655000009628#sap.com/com.sap.km.application#com.sapportals.wcm.WcmException.WcmException(118)#Guest#0##C0720C7FE28811E7AC34000004E9CABF#c0720c7fe28811e7ac34000004e9cabf##0#Application [60]#Plain##
    SAP DBTech JDBC: [257]: sql syntax error: incorrect syntax near ";": line 1 col 84 (at pos 84)
    OpenSQLExceptionCategories: [NON_TRANSIENT, SYNTAX_ERROR] com.sap.sql.exception.OpenSQLException: SAP DBTech JDBC: [257]: sql syntax error: incorrect syntax near ";": line 1 col 84 (at pos 84)
    OpenSQLExceptionCategories: [NON_TRANSIENT, SYNTAX_ERROR]
    at com.sap.sql.exception.SQLExceptionFactory.createOpenSQLException(SQLExceptionFactory.java:167)
    at com.sap.sql.exception.SQLExceptionFactory.wrapChainedSQLException(SQLExceptionFactory.java:72)
    at com.sap.sql.jdbc.direct.DirectPooledConnection.processSQLExceptionJava6(DirectPooledConnection.java:1000)

    ...

    Caused by: com.sap.db.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: [257]: sql syntax error: incorrect syntax near ";": line 1 col 84 (at pos 84)


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Environment

  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP Netweaver 7.5
  • HANA 1.0

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, while trying to invoke the met , KBA , EP-KM-CM , KM Content Management , HAN-DB-SCR , SAP HANA SQL Script , Bug Filed

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