2581985 - Missing ECF Chat ringtone | SAP Knowledge Base Article

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2581985 - Missing ECF Chat ringtone

Symptom

ringtone.mp3 is not working for incoming ECF Chat


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, cloud edition all versions ; SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications ECF Chat ring tone ringtone , KBA , CRM-CCI , Contact Center Infrastructure , How To

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