2580619 - False outages are distributed to SAM application from the Alert Inbox in Solution Manager | SAP Knowledge Base Article

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2580619 - False outages are distributed to SAM application from the Alert Inbox in Solution Manager

Symptom

You see some outages that have been distributed from the Alert Inbox (Source = MAI), which does not mean there has been a downtime of the system.

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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

#SOLMAN, Alert Inbox, Application OperationsTechnical Administration, Service Level Agreement, Workmode Management, work mode, IT Calendar, Planned Downtime , KBA , SV-SMG-ADM-DTM , Downtime / Work Mode Management , SV-SMG-MON-ALR-CNS , Alert Inbox / Alert Processing , SV-SMG-MON-ALR-CFG , Alert / Metric Configuration , Problem

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