2579827 - CMD_EI_API fails to update customer master record | SAP Knowledge Base Article

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2579827 - CMD_EI_API fails to update customer master record

Symptom

  • After executing the BAPI, customer is not generated , and the customer related table , like KNA1, is not updated
  • Maintenance of customer master record is not possible with CMD_EI_API
  • Locks on table KNA1 are not removed after commit
  • Method CMD_EI_API=>MAINTAIN_BAPI does not create any more customers.

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Environment

SAP_APPL 600 SAPKH60029
SAP_APPL 602 SAPKH60219
SAP_APPL 603 SAPKH60318
SAP_APPL 604 SAPKH60419
SAP_APPL 605 SAPKH60516
SAP_APPL 606 SAPKH60619
SAP_APPL 616 SAPKH61611
SAP_APPL 617 SAPKH61714
SAP_APPL 618 SAPK-61806INSAPAPPL
S4CORE 100 SAPK-10004INS4CORE
S4CORE 101 SAPK-10101INS4CORE
000007 SAPK-S4CLOUD_1705

Product

SAP S/4HANA 1610 ; SAP S/4HANA 1709 ; SAP S/4HANA 1809 ; SAP S/4HANA, on-premise edition 1511 ; SAP enhancement package 1 for SAP ERP 6.0 ; SAP enhancement package 2 for SAP ERP 6.0 ; SAP enhancement package 3 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 ; SAP enhancement package 4 for SAP ERP 6.0 on SAP enhancement package for SAP NetWeaver 7.0 ; SAP enhancement package 5 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0 ; SAP enhancement package 6 for SAP ERP 6.0, version for SAP HANA ; SAP enhancement package 7 for SAP ERP 6.0 ; SAP enhancement package 8 for SAP ERP 6.0 ; SAP enhancement package for SAP ERP 2005

Keywords

ECC, SAP_APPL, S4, HANA S4CORE, EHP7, upgrade, customer master, KNA1, Method MAINTAIN_BAPI , KBA , LO-MD-BP-CM , Customer Master , LE , Logistics Execution , Problem

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