SAP Knowledge Base Article - Preview

2579296 - CRM-IU: Business partner address details not copied to premise address search

Symptom

  • After confirming a business partner, the address details are not copied into the technical object search screen of IUICOBJS.
    Note: In the error case the search "POD by Business Partner (Active Orders)" is used.

    search by BP address.jpg

  • The Expected behavior is that the search for premise/POD by confirmed business partner is shown with the prefilled address values from the business partner.

    BP with complete address.jpg

  • In case the premise is confirmed the expected behavior is that the premise address values are copied into the search for business partner.

    premise address.jpg


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP CRM-IU - CRM for Utilities for the releases:
• CRM 7.0 EHP 3-4

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

"Back up Search Logic", CL_IUICOBJS_SEARCHVS2_IMPL, DEFAULT_BP_SEARCH_BY_ADDRESS, DEFAULT_TO_SEARCH_BY_ADDRESS, CL_IUICOBJS_SEARCHVS_IMPL IF_CRM_IC_EVENT_LISTENER~HANDLE_EVENT

, KBA , CRM-IU-IC , Interaction Center , CRM-IU , Utilities Industry , Problem

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