SAP Knowledge Base Article - Preview

2577954 - Category fields get disabled upon changing the categorization schema

Symptom

  • Categories are not displayed as soon as you change a Categorization Schema. For example, activating the flag Sequencing or adding a new category.
  • When you switch sequencing in categorization schema on or off the category drop down list will be greyed out / deactivated.

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Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA
  • SAP Solution Manager

Product

SAP Customer Relationship Management 7.0 ; SAP Solution Manager 7.2 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-BTX-BF-CAT , Categorization and Reference Object in Transactions , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CRM-IC-BF-CAT , Categorization , CRM-IC-EMS-CAT , Categories , CRM-IC-BF , Basic Functions for Business Transactions , How To

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