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2575766 - SAPLSBAL_DB_INTERNAL program occupying all the dialog work processes - SAP ASE for BS

Symptom

  • Database locks causing huge performance degradation in the system
  • SQL error "SQL code: 12207" occurred while accessing table "BALDAT", "BALHDR" or "BAL_INDX" 
  • ST22 short dump reports:
    The termination occurred in ABAP program "SAPLSBAL_DB_INTERNAL", in "DELETE_LOGS_PACKAGE". The main program was "SAPMSSY1".
  • sample DELETE statement involved in deadlock:
    SQL Text: DELETE FROM "BALDAT" WHERE "MANDANT" = ? AND "RELID" = 'AL' AND "LOG_HANDLE" IN ( ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? , ? ) /* R3:SAPLSBAL_DB_INTERNAL:2261 T:BALDAT M:100 */

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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite
  • SAP Enterprise Resource Planning (ERP) 6.0
  • SAP Customer Relationship Management (CRM) 7.0
  • SAP Supplier Relationship Management (SRM) 7.0
  • SAP Supply Chain Management (SCM) 7.0
  • SAP Solution Manager (SOLMAN) 7.1
  • SAP NetWeaver (NW) - All versions 

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; SAP Customer Relationship Management 7.0 ; SAP ERP 6.0 ; SAP NetWeaver all versions ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2 ; SAP Supplier Relationship Management 7.0 ; SAP Supply Chain Management 7.0

Keywords

deadlock, BALHDR, BALDAT, , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , BC-SRV-BAL , Basis Application Log , How To

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