2575228 - SAPGui checkbox is not selectable and error com.sap.smd.eem.executor.ConfigurationException: protocol sapgui not supported. | SAP Knowledge Base Article

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2575228 - SAPGui checkbox is not selectable and error com.sap.smd.eem.executor.ConfigurationException: protocol sapgui not supported.

Symptom

 In Solution Manager, when configuring the EEM scenario, under the section 'Configure EEM Robots', the checkbox for 'SAPGUI' is not selectable.

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Also, under the section 'Assign Script', when hovering the mouse over the red alert, the following error message is displayed:

com.sap.smd.eem.executor.ConfigurationException: protocol sapgui not supported.

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Environment

  • Solution Manager 7.1 and 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

com.sap.smd.eem.executor.ConfigurationException: protocol sapgui not supported. , script , sapgui , eem , end-user experience monitoring , UXMon , User Experience Monitoring , KBA , SV-SMG-MON-EEM , End User Experience Monitoring , Problem

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