2575179 - Page Layouts in The C4C Extended App Differ Between Online and Offline Mode | SAP Knowledge Base Article

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2575179 - Page Layouts in The C4C Extended App Differ Between Online and Offline Mode

Symptom

You encounter differences between online and offline mode in the C4C Extended application (Windows 10, iPad, iPhone etc.). For example the fields Sales Office and Sales Group are missing in the Opportunity, Task, Phone Call, Appointment and visit creation in offline mode while the fields are available in online mode. Also, in online mode the party and organisation units are filled with values automatically whereas in offline mode the fields stay blank.


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Environment

Cloud for Customer - Windows 10, iOS, Android Applications

Product

SAP Hybris Cloud for Customer mobile app, extended edition 1711

Keywords

C4C, Offline Mode, Sales Office, Sales Group, Party unit, organisation unit, Mobile, app, iOS, iPad, iPhone, Android, Windows , KBA , c4c , mobile , ios , windows , offline mode , sales group , sales office , difference , LOD-CRM-MOB-IPD , iPad , LOD-CRM-MOB-AND , Android , AP-RC-MOB-WIN , SAP Hybris Cloud for Customer Extnd App on Windows , Product Enhancement

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