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2574877 - offline deployment failed due to SAPJMM_GetServiceByName failed

Symptom

Java offline deployment failed and in dev_deployment, below error can be found:

ERROR (sapjvm.cpp:2622): SAPJMM_GetServiceByName: getservbyname for service name sapctrl<XX> (protocol TCP) failed, error code 11004

And Java server is installed in a Window OS.

The same error can be found in std_server and dev_server. Looking at the deploy.x.log you should see that offline deployment was successful and server was restarted:

For example:

#2.0�#2019 03 07 21:24:01:796#+0530#Info#/System/Server/Deployment#
com.sap.ASJ.dpl_dc.001123###C000C0A806A10000000005C9000015A4###com.sap.engine.services.dc.cm.deploy.offline_phase.impl########Thread[main,5,main]#Plain##
[offline] (81) :Offline Phase Deployer - component [sdu id: [com.adobe_TrustManagerService]
sdu file path: [S:\\usr\\sap\\POD\\J00\\j2ee\\cluster\\server0\\.\\temp\\tc~bl~deploy_controller\\archives\\81\\ADSSAP13_0-80000623_SCA1551973960256\\DEPLOYARCHIVES\\adobe-TrustManager.sda]
version status: [NEW]
deployment status: [OfflineSuccess]
description: []
] is persisted into the storage.#

#2.0�#2019 03 07 21:24:01:836#+0530#Info#/System/Server/Deployment#
com.sap.ASJ.dpl_dc.002534###C000C0A806A10000000005D1000015A4###com.sap.engine.services.dc.cm.server.impl########Thread[main,5,main]#Plain##
[offline] (81) :Restarting Application Server Java in ['normal' mode, action 'NONE']#

it is the attempt to restart the server, after offline deployment, by sapctrl<xx> service where the issue lies.


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Environment

  • Kernel version higher than the ones mentioned in Note 2427292 - Information disclosure in SAP MMC Console.
  • Server OS is Windows.

Product

SAP NetWeaver 7.1 ; SAP NetWeaver 7.2 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

ADS, deployment , KBA , BC-JAS-DPL , Deployment , BC-JAS-SF , Startup Framework , Problem

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