2574067 - IDM UI - Access Denied | SAP Knowledge Base Article

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2574067 - IDM UI - Access Denied

Symptom

  •  You try logging into the IDM UI or IDM Admin UI but get the following error:

Access Denied.PNG

  • Upon checking the Default Trace you can see the following error:

Exception getting tab visibility
[EXCEPTION]
com.sap.idm.jmx.exceptions.IdmAccessDeniedException: Access denied
at com.sap.idm.jmx.ic.EntryUtil.getTabVisibility(EntryUtil.java:2565)
at com.sap.idm.jmx.impl.SAP_ITSAM_IDM_Service_Impl_Impl.retrieveTabs(SAP_ITSAM_IDM_Service_Impl_Impl.java:1873)
at com.sap.idm.jmx.SAP_ITSAM_IDM_ServiceWrapper.invoke(SAP_ITSAM_IDM_ServiceWrapper.java:1281)
at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:836)
at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:762)
at com.sap.pj.jmx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:468)
at com.sap.pj.jmx.server.interceptor.MBeanServerWrapperInterceptor.invoke(MBeanServerWrapperInterceptor.java:288)
at com.sap.engine.services.jmx.CompletionInterceptor.invoke(CompletionInterceptor.java:612)
at com.sap.pj.jmx.server.interceptor.BasicMBeanServerInterceptor.invoke(BasicMBeanServerInterceptor.java:277)
at com.sap.jmx.provider.ProviderInterceptor.invoke(ProviderInterceptor.java:365)
at com.sap.engine.services.jmx.RedirectInterceptor.invoke(RedirectInterceptor.java:340)
at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:367)
at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.invoke(MBeanServerSecurityWrapper.java:289)
at com.sap.engine.services.jmx.ClusterInterceptor.invoke(ClusterInterceptor.java:813)
at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:367)
at com.sap.idm.wd.jmx.SAP_ITSAM_IDM_Service$Impl.retrieveTabs(SAP_ITSAM_IDM_Service.java:1121)
at com.sap.idm.wd.modelwrapper.ModelWrapperInterface.getTabVisibility(ModelWrapperInterface.java:528)
at com.sap.idm.wd.modelwrapper.wdp.InternalModelWrapperInterface.wdInvokeMethod(InternalModelWrapperInterface.java:803)
at com.sap.tc.webdynpro.progmodel.generation.ExternalControllerPI$ExternalInterfaceInvocationHandler.invoke(ExternalControllerPI.java:339)
at com.sun.proxy.$Proxy826.getTabVisibility(Unknown Source) 


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Environment

  • SAP NW Identity Management 7.2
  • SAP NW Identity Management 8.0

Product

SAP Identity Management 8.0 ; SAP NetWeaver Identity Management 7.2

Keywords

Access Denied, Logon, Failed, down , KBA , BC-IAM-IDM , Identity Management , Problem

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