SAP Knowledge Base Article - Preview

2574045 - Empty Values in BW extraction with 0CRM_SRV_REQ_INCI_H

Symptom

During the extraction of Datasource 0CRM_SRV_REQ_INCI_H, the following fields are empty:
due_date, req_end_date, escalate_1_ts, escalate_2_ts, work_duration, work_dura_unit, total_duration, total_dura_unit, req_start_date, completion_ts


Read more...

Environment

  • SAP Customer Relationship Management 7.0 and higher
  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 ; SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CRM_BW_SRV_REQ_INCIDENT_H_MAP, CRMT_BW_SRV_REQ_INCIDENT_H, missing field, Due Date, Requested End Date/Time, Time Stamp, Cont. Duration,  SRV_RREADY,  SRV_CUST_END,  IT_ESCALATN1,  IT_ESCALATN2,  SRQ_WORK_DUR,  SRQ_TOT_DUR,  SRV_CUST_BEG,  SRV_CLOSE, appointment, full, delta , KBA , CRM-ANA-SRV-BW , BW Data Exchange , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.