2573520 - Intermittent errors when refreshing a dashboard based on BI Web service (BIWS) in BI Launchpad. | SAP Knowledge Base Article

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2573520 - Intermittent errors when refreshing a dashboard based on BI Web service (BIWS) in BI Launchpad.

Symptom

Intermittent errors Like:

  • "An internal error occured while calling 'loadState' API (Error: ERR_WIS_30270)"
  • "FatalException occured.The cause was:com.crystaldesicions.enterprise.ocaframework.. (FWM 01014)" 

when refreshing a dashboard based on BI Web service (BIWS) in BI Launchpad.


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Environment

SAP BusinessObjects Business Intelligence platform 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

lastinstance, instance, Open, report, WIS_30270, loadstate, WebI PS. , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

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