SAP Knowledge Base Article - Preview

2573079 - SAP plugin throws an error "All the servers with CMS CMS_Name:Port number, cluster @Cluster_Name, kind cms which host service null, are down or disabled"

Symptom

  • Upon updating roles and aliases, receiving error "All the servers with CMS CMS_Name:Port number, cluster @Cluster_Name, kind cms which host service null, are down or disabled".
  • SAP users won't be able to login to CMC/BI Launchpad.
  • Collected the CMS traces and found below error in the logs:

     |2f469065-3c8a-9094-5980-aeb083aa0af9|2017 11 08 09:11:25:187|-0600|Information| |==| | |cms_CMS_Name.CentralManagementServer| 3080|5340|| |0|587|0|3|-|-|-|-|-|-||||||||||||E:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\win64_x64\secSAPR3.dll does not exist or is a directory

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (includes all 4.0, 4.1, future 4.x releases, and patches)

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

SAP Authentication, secSAPR3.dll, Roles. , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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