- Users have personalized views, for example in a search result list
- Configuration changes are made and the personalized views are lost
- Making configuration changes to a view overwrites the personalized changes individual users have made
- SAP Solution Manager
- SAP Customer Relationship Management 7.0
- SAP enhancement package 1 for SAP CRM 7.0
- SAP enhancement package 2 for SAP CRM 7.0
- SAP enhancement package 3 for SAP CRM 7.0
- SAP enhancement package 4 for SAP CRM 7.0
spanner, settings icon, pencil icon , KBA , CA-WUI-PRS , Personalization , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , Problem
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