SAP Knowledge Base Article - Preview

2572480 - Cannot access the Communication Arrangement app


  • The Communication Arrangement application cannot be accessed
  • After clicking on the tile, the user sees the application window with the three blue dots and, in the background, the following messages are shown:
    • Unsaved changes by another user
    • Locked by another user
  • This situation has persisted for a few days, outside the normal 30 minute timeout for locks on Communication Arrangements



  • SAP S/4 HANA Cloud


SAP S/4HANA Cloud 1711


Communication, Arrangement, Not Responding, Lock, Another, User , KBA , BC-SRV-APS-COM , Maintain Communication System and Arrangement , Problem

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