You are using an Interaction Center based business role without any CMS/CTI telephony integration
- When any toolbar button is pressed, the warning message "Communication management software system is not configured" is displayed
- System is running at CRM enhancement package 4
SAP enhancement package 4 for SAP CRM 7.0
Integration, CRM, Customer Relationship Management, CTI, Communication management software system is not configured, CRM_IC_APPL_UI_CHMSG502 , KBA , CRM-IC-CHA-TEL , Telephony Integration , Problem
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