2569891 - Login to CMC / BILP takes a long time or displays a blank page | SAP Knowledge Base Article

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2569891 - Login to CMC / BILP takes a long time or displays a blank page

Symptom

  • Log in to BI Launchpad (BILP) or Central Management Console (CMC) takes a long time or displays a blank page with no sign of loading
  • Log in page loads - but after specifying credentials and clicking log in the behaviour is seen
  • After the blank page is seen - refreshing the page using F5 reveals all of the content of the BILP or CMC home page, and the user is logged in

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Environment

  • SAP BusinessObjects Business Intelligence Platform (BI) 4.2
  • Windows

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-PER , Performance investigation , Problem

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