When creating an Interaction record and then creating a follow up interaction of the same transaction type, the view of the follow up Interaction record is different compared the view of the initial interaction record.
- SAP Customer Relationship Management 7.0 and higher
- SAP enhancement package for SAP Customer Relationship Management
- SAP enhancement package for SAP CRM, version for SAP HANA
KBA , CRM-IC-INR , Interaction Record , Problem
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