SAP Knowledge Base Article - Preview

2569085 - Perform a Request Load with Object CUSTOMER_MAIN and end up with multiple phone numbers in CRM

Symptom

  • You perform a request load on object CUSTOMER_MAIN OR BUPA_MAIN to transfer BP/Customer from ERP to CRM
  • You then notice a different amount of phone numbers displayed in table ADR2 in CRM

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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

Request Load, Too many entries, R3AR4, Table ADR2 , KBA , CRM-MD-BP-IF , Data Exchange CRM Online <-> R/3 , CRM-MD-BP , Business Partners , Problem

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