2567976 - Error message when attempting to take Learning Course from BizX home | SAP Knowledge Base Article

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2567976 - Error message when attempting to take Learning Course from BizX home

Symptom

  • When attempting to take a course from the Bizx home page on the learning tile, the user receives an error:
    Please report the following error to your system administrator: 
    Ticket <some random number>
  • Additionally access to Learning dropdown provides the same issue.
  • Only the user experiences the issue as BizX proxy produces a different error: The request operation is not available.

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Environment

  • SAP SuccessFactors Learning Management System (LMS)
  • SAP SuccessFactors Platform (BizX)

Product

SAP SuccessFactors Learning all versions ; SAP SuccessFactors platform all versions

Keywords

SF LMS BizX LM course items class homepage todo to-do plan attempt attempts click try , KBA , LOD-SF-LMS-SSO , LMS SSO , LOD-SF-PLT , Foundational Capabilities & Tools , LOD-SF-LMS-INT , LMS Integrations , Problem

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