SAP Knowledge Base Article - Preview

2567644 - Object doesn't support property or method '_getChangeHandler'" in Resolve and Dispatch incident Fiori App

Symptom

When running app Resolve and Dispatch Incidents, and selecting an incident, the navigator jumps to Incident Details Screen but an error popup with this text is shown: Could not open app. Please try again later

Using F12 Tool you can see these error:

App com.sap.solman.fiori.keyuserincidents has errors and may not run correctly; please see SAP Note 2364579 -  com.sap.solman.fiori.keyuserincidents

Error in app component com.sap.solman.fiori.keyuserincidents: Multiple descriptors have been found, see note 217 -  com.sap.solman.fiori.keyuserincidents

registerResourcePath ('com/sap/solman/fiori/keyuserincidents', '/sap/bc/ui5_ui5/sap/ai_res_disp_inc/~.../') -  sap.ui.ModuleSystem

sap.ui.comp.navpopover.SemanticObjectController: Please be aware that in case of a large amount of semantic objects the performance may suffer significantly and the received links will be created out of context -    After select the incident, when jumping to the Incident Detail  screen, we get the following  message in the console (F12) of Internet Explorer: SCRIPT438: Object doesn't support property or method '_getChangeHandler' File: abap.js, Line: 2, Column: 2710


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Environment

SAP Solution Manager 7.2 Fiori App

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-SUP , Service Desk / Incident Management , CA-UI5-DLV , UI5 ABAP delivery tools , Problem

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