2567529 - SMP Cockpit doesn't load in with error message: "Unable to get secutiry configuration of admin com.sap.mobile.platform.server.admin.api.security.SecurityAdminException: Error retrieving security profile "admin"." | SAP Knowledge Base Article

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2567529 - SMP Cockpit doesn't load in with error message: "Unable to get secutiry configuration of admin com.sap.mobile.platform.server.admin.api.security.SecurityAdminException: Error retrieving security profile "admin"."

Symptom

SAP Management Cockpit doesn't load in and in the server log file the following error messages appear:

Unable to get secutiry configuration of admin com.sap.mobile.platform.server.admin.api.security.SecurityAdminException: Error retrieving security profile "admin".
Caused by: com.sybase.security.SecException: No configuration could be found that met the conditions specified by the supplied selectors.
Caused by: com.sybase.security.SecException: org.xml.sax.SAXParseException; lineNumber: 15; columnNumber: 47; The entity name must immediately follow the '&' in the entity reference.
Caused by: org.xml.sax.SAXParseException: The entity name must immediately follow the '&' in the entity reference.

Another possible symptom is that however the Cockpit loads in, the authentication fails for a user that is mapped to the security profile that the error message talks about. I.e. for example:

Unable to get secutiry configuration of admin com.sap.mobile.platform.server.admin.api.security.SecurityAdminException: Error retrieving security profile "<nameOfTheSecurityProfile.NotAdmin.ForExample:default>".


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Environment

SAP Mobile Platform (SMP) 3.0 OData Runtime

Product

SAP Mobile Platform 3.0

Keywords

ldap, doesnot, doesn't, doesnt, load in, loads, loaded, loading, fails, failed, failing, &, &amp;, ampersand, and sign, xml, security profile , KBA , MOB-ONP-ADM , SAP Mobile On Premise Administration , MOB-ONP-SEC , SAP Mobile On Premise Security , Problem

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