SAP Knowledge Base Article - Preview

2567251 - Error : "Offline - The EM Connection cannot be established (caused by :com.sap.smd.introscope.em.IntroscopeException: unsupported EM version 9560 for EM xxxx@6001_)" While the Introscope Enterprise Manager 9.5 server is not connecting to Solution Manager 7.1

Symptom

In Solman_Setup Transaction -> Basic Configuration -> Configure Ca Introscope You see the following Error :

Offline - The EM Connection cannot be established (caused by :com.sap.smd.introscope.em.IntroscopeException: unsupported EM version 9560 for EM xxxx@6001_)

IntroscopeException.jpg


Read more...

Environment

Solution Manager 7.1

Introscope Enterprise Manager 9.5

Product

SAP Solution Manager 7.1

Keywords

Offline - The EM Connection cannot be established (caused by :com.sap.smd.introscope.em.IntroscopeException: unsupported EM version 9560 for EM xxxx@6001_) , KBA , SV-SMG-DIA-WLY-EMS , Enterprise Manager Setup , XX-PART-WILY , Introscope by CA Technologies , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.