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2566991 - Diagnsotics Agents DPC Push fails due to error 'DPC url not found in global repository'

Symptom

 The monitoring metrics which are collected by the Diagnostics Agents are gray in the Solution Manager system. The e2email.log of the Diagnostics Agents shown the following error to call the E2E_DPC_PUSH service to send the metrics to the Solman system:

Nov 17, 2017 8:14:38 AM [Thread[Connector,5,main]] Error      [DPCService.initWSConnection] Error occurred when initializing DPC Web Service client. DPCService is DISABLED.
[EXCEPTION] java.rmi.RemoteException: [WSConnectorFactory] DPC url not found in global repository

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Environment

  • SAP Solution Manager 7.10 and 7.20
  • SAP Solution Manager Monitoring

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

system monitoring PUSH_GENERIC gray grey Configuration XML likely did not reach the agent , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , Problem

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